Refund policy

Florida Medical Supply Return Policy

At Florida Medical Supply, we are committed to providing high-quality medical equipment and exceptional customer service. If you are not fully satisfied with your purchase, we offer a return policy for insured equipment with the following guidelines:

• Return Window: You may return merchandise within 30 days of receipt.
• Return Shipping Costs: Customers are responsible for covering the cost of return shipping.
• Packaging Requirements: To ensure that the equipment is not damaged during transit, all returns must be securely packed. Items that are damaged due to improper packaging will not be eligible for a refund.
• Condition of Returns: Returned equipment must be in the same condition as it was received, including all original packaging, accessories, and documentation.

For any questions regarding returns or to initiate the return process, please contact our customer service team. We are here to assist you with any concerns.

Thank you for choosing Florida Medical Supply for your needs.